SmokeTip orders over 13oz are shipped priority for free. All orders 13oz and under will be shipped standard. Orders under $5 will incur a $4 handling charge. Please be sure to choose your desired shipping option at checkout. We currently only ship in the USA.
Most orders arrive, on average, 3 business days from ship date. Delivery times or dates cannot be guaranteed. If you choose express shipping your order should arrive 2x faster.
Standard Shipping is 2-6 business days from ship date.
Priority Shipping is 1-3 business days from ship date.
Express 1-2 business days from ship date
Please keep Holidays and Weekends in mind when tracking they do NOT count as business days when you are expecting a package. Shipping may be delayed in the month of December due to excess packages so order accordingly. Delays by 1-2 business days can also occur after all holidays, unpredictable weather (depending upon location) and during promotional periods.
Shipping Holidays New Year’s Day, Martin Luther King Jr., Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve.
If you would like signature confirmation please open a Help Desk Ticket making this request. The request must be made within 15 minutes of placing your order and a $5 charge will be applied to your order.
Ship Date The date in which an order leaves our fulfillment center. Our ship date (next business day from placement) is when order is pulled in from "awaiting fulfillment " to create a label for packaging, resulting in a tracking number. Notification of shipment will be made immediately with hold time of 24 hours for tracking to show progress. Your order will then be filled (after packing label/slip is generated) .
Processed When your order is awaiting pickup. The date in which an order is pulled into our system, packing label/slip is generated and holding on pick up. On holidays, weekends or after hours an order may be processed but not shipped until the following business day which is the ship date.
Awaiting Fulfillment Your order is accepted and is holding on packing label/slip to be generated.