How long does a SmokeTip cartridge last?
Results will vary depending on the intensity of a person's average inhalation. One SmokeTip Electronic Cigarette atomizer cartridge will last the equivalent of approximately 1.25 packs of cigarettes. Should you experience little or no vapor, ensure that your battery is fully charged and properly attached to the device.

I noticed the cartridge gets very warm sometimes, is this normal?
YES. The cartridge will get warm and this is normal. When your cartridge is running very low or is out of solution the atomizer (which heats the solution) will get very warm. When you first notice this, it may be time to change the cartridge. Also, excessive use will cause the filter to get warm - use caution.

My battery does not seem to be working right - what can I do?
The smallest dust particles can effect the battery charging process. A quick way to try and fix this problem is to blow very hard and draw very hard from the battery with no cartridge attached. This in most cases will clear the battery.

Also, over time you can clean the connection of the battery with alcohol to remove any debris. Using a cotton swab and a needle in the small draw holes can help keep your battery running smooth.